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Small Business

21 Article(s)

Market like a small business pro with these helpful tips and ideas.

Strategies for Service Drive Success in 2025

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7 Tips for Selling in the Service Department

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A Simple Guide to Dealership Website Optimization for Service Departments

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Growing Fixed Ops Teams from Within

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Staffing Issues in Fixed Operations - Part 3

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Customer Relationship Management for Fixed Ops

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Dealership Email Marketing for Fixed Operations in 2023

Car dealership email marketing is essential for vehicle sales, but parts and services must also have effective email campaigns. See how!

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Does Your Used Car Reconditioning Time Measure Up?

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2022 ECONOMY & FIXED OPS PT 4 - TRICKLE-DOWN EFFECT

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2022 ECONOMY & FIXED OPS PT 3 - INVENTORY

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2022 ECONOMY & FIXED OPS PT 2 - LABOR

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2022 ECONOMY & FIXED OPS PT 1 - SUPPLY SHORTAGE

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Social Media for Automotive Service Departments

Want a bump in your repair orders? Check out these automotive dealers social media best practices for service departments.

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Successful Sales to Service Handoff Process

Check out these 7 strategies for mastering the the sales to service handoff process; a process that is imperative to dealership success.

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Guide to Dealership Service Department KPI

Measuring success is imperative to a business, and the dealership service department KPI should lead the way to setting goals for your team.

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Fixed Operations Best Practices for the Phone

Fixed operations best practices start with your first interaction with a customer. See how these practices should begin with the phone call.

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FIXED OPERATIONS PRICE TRANSPARENCY

Kelley Blue Book's car repair pricing tool increases fixed operations price transparency giving consumers more faith in dealership repairs.

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Automotive Industry Absorption Rate and Lost Customers

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Urban Legends about Dealership Service Departments

Educating customers is key to earning business for dealership service departments. Here we spotlight just a few dealer misconceptions.

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Coupons Differentiate Dealers and Incentivize Consumers

All business owners, especially those in the automotive industry, are consistently trying to find new and ways of attracting and retaining customers.

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Are you a VENDOR or PARTNER?

Going beyond the vendor designation and stepping into the partnership role takes a lot of work and dedication. What's the difference?

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