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Fixed Ops Marketing Solutions

Fixed Operations Focused
Marketing Solutions

We leverage years of experience in the automotive industry developing and utilizing data processing algorithms to identify a target audience with a specific objective.

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Acquisition

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Retention

Recall Check

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Custom Solutions

Acquisition

What keeps customers from passing up their local mechanic or quick lube to give their business to a dealership? We’ve discovered two common perceptions; dealerships are too expensive, or customers have had a poor experience with dealerships in the past.

It’s our mission to create an opportunity for you to transform that perception. We pattern dealer DMS data to target three specific audiences; Inactive Customers, Lost Customers and New VIN Customers (have never been customers). We then go beyond your factory program and find where these customers reside.

This unique and powerful formula gets the right customer through your doors, so you can win them over with your outstanding customer and vehicle service.

Acquisition

Retention

Retention

Return customers are key indicators of great customer experiences. TVI MarketPro3 uses the most up to date technology available to mine the retention data at a deeper level. This includes specific time periods for when a customer defected.

Our analysis compares new and used sales to service as well as service to service to reach out to your customers right when they need you the most. We ensure our marketing efforts are timed out specifically to the maintenance needs of these customers. Time for an oil change? There happens to be a dealership offer sitting in their mailbox. It’s like you’re reading their minds.


RecallCheck

TVI MarketPro3 developed Recall Check, a state-of-the-art program designed to meet the challenges of recall management. RecallCheck is a web-based platform that puts you, the dealer, in the driver’s seat. Check for open recalls within a specific target audience, strategically select specific recalls, and target recall customers with the marketing channel of your choice. You can even set your own budget for these campaigns by capping the number of contacts for either a monthly or one-time option.

Recall Check

Custom Solutions

Custom Solutions

At TVI MarketPro3 we serve our dealers, but more importantly, we partner with our dealers. We keep an open mind for creating custom marketing solutions. Whether it’s a unique communication designed for pre-paid maintenance, loyalty programs, or a lead notifications tool used by the dealership’s BDC, our team has created many customized solutions at the request of our partners. If you have a unique marketing idea, we are open and willing to listen.

Let's get moving. Get your customized marketing plan today.

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